What Information We Hold and Why
When you create an account with us, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to your wallet are retained to process deposits and withdrawals accurately and to
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meet any applicable financial record-keeping obligations in the regions where we operate. We also collect device and session data — browser type, IP address, and interaction logs — to keep your account secure and to detect unusual activity. If you contact our support team, those conversations
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are stored so we can follow up consistently. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Your eligibility to use this platform
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and the data rights available to you depend on your local law and the eligible region your account falls under. Where local law grants you the right to access, correct, or delete your data, you can exercise those rights by contacting us through the channels listed
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in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.